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SoundShopping offer a reliable combination of expertise in acoustics, reproduced sound and system engineering. Trading as Apple Sound, we have been involved directly in the audio industry since 1979.
Here at our Online Audio Shop 'SoundShopping.co.uk', we have carefully selected products for you based on our 20 something years experience! |
"Buy with confidence" as you have a 10 day, no-quibble MONEY-BACK GUARANTEE from date of delivery to you. If your purchase is not right in any way either send it back to us using the enclosed Returns Form for a replacement or refund, or contact us immediately for advice.
We need any returns to be undamaged and in their complete, original packing with all documentation (instruction books, etc).
Please do not write or tape on the sales carton.
This does not affect your statutory rights as a consumer. 10 Day Money Back Guarantee applys to consumer sales only delivered to a household address. We regret that delivery and packaging are direct costs and cannot be refunded.
GUARANTEES
All products have a one year Return To Base guarantee, parts and labour. The exclusions are batteries, indicator lamps and fuses.
MANUFACTURERS' EXTENDED WARRANTIES
Some product ranges benefit from their manufacturer's extended parts/labour warranties, subject to their conditions, which are from date of purchase.
GUARANTEE - RETURN PROCEDURE
Should you need to claim under guarantee, please contact us for help. We will advise on the best method for you to return the item(s) to us (or to the manufacturer). We will contact the manufacturer for you and arrange for the repaired item(s) to be returned to you as soon as possible. |
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. You can continue to add/remove items before confirming your order.
You can choose your method of payment:
CREDIT CARD
You may enter your credit card information via our secure on-line catalogue - by selecting "Credit Card" payment at the Checkout.
Your card is only charged when the goods are ready for dispatch.
CHEQUE
Select "Send Cheque Payment by Post" at the Checkout. Post your cheque with a copy of your online order. Cheques are payable to "Soundshopping Ltd" and posted to:
Soundshopping, St Andrews Park, Queens Lane, MOLD, Flintshire CH7 1XB.
Please allow 7 working days for your cheque to clear.
We hold orders that are awaiting payment for ten days, after which time they will be cancelled.
SCHOOL ORDER
If you are a school simply select "Sending educational purchase order" at the checkout (Minimum value £120 inc VAT).
On completion print your receipt and send with your Purchase Order. Your order will be kept on hold until we receive your Purchase Order.
If an item is not in stock, it will be placed on back order for you. You will always be emailed with the expected delivery date and given the option to cancel your order if you would rather not wait. |
We currently ship to U.K. and Northern Ireland addresses. Goods are insured by us until point of delivery to you by our carrier (ie. when you sign).
SHIPPING CHARGES
Our minimun shipping charge is just £2.75 [items with 'Free Shipping' obviously have no charge]. After that the charges are variable depending on the items you add to your order.
Each time you confirm an item the screen will show you for a few seconds your current shipping value.You can click on View Trolley at any time to check the shipping charge. You also get to see this at the Checkout before you confirm your order.
WHEN CAN I EXPECT TO RECEIVE MY ORDER?
Items in stock are usually dispatched same day if ordered before 1.00 pm. Expected dispatch time is displayed for each item, if there's any delay in this time we try to notify you within 48 hours by e-mail [Mon - Fri].
You will receive a confirmation by e-mail after placing your order; so please ensure your e-mail address is entered carefully.
DELIVERY METHOD
We currently deliver to U.K. addresses using Royal Mail letter post for smaller items and National Carriers for larger items. National carriers will deliver the next working day from dispatch anytime between 8.30 and 6.00 [excluding weekends]. If no-one is available to sign for the goods don't worry - a card will be left for you to arrange another delivery time or your own collection from the depot.
DAMAGED PARCEL?
If your parcel(s) arrive and are physically damaged, DO NOT sign for the delivery but tell the courier that you are rejecting the consignment and it should be returned to sender. Contact us immediately for assistance on 0870-741-5344, as claims must be made within 3 days of delivery.
PARCEL OK?
Please sign for the goods - checking the quantities of parcels agrees with the delivery note you sign. Please remove packaging carefully incase you need to return any items to us later
If in any doubt, always call us for assistance 0870 741 5344.
Personal callers by prior arrangement only, as we do not keep goods for collection at our sales office. |
| You can cancel your order at any time prior to dispatch. If your card has been charged (this only happens when goods are ready for dispatch) you will be refunded within 1 working day. If your goods have been dispatched then please call 0870 741 5344 or use the return form enclosed with your order. |
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. SoundShopping do not disclose buyer's information to third parties.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
The type of information we collect about you includes any information given at the time or ordering or registering.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date.
You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.
We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.
COOKIES are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
We are a registered data user (00286686) under the Data Protection Act 1984. If at any time you wish to be removed from our mailing list, please let us know. If you have any concerns about how your personal information may be handled by on-line shops, you can contact the Registrar on 01625 545700 or by writing to: The Data Protection Registrar, Wycliffe House, Water Lane, WILMSLOW, Cheshire SK9 5AF or, visit their website
www.dataprotection.gov.uk |
| To make a complaint to Sound Shopping please use our enquiry form or ring us on 0870 741 5344. Thank you. |
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